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The present General Conditions regulate the sale of products
presented/displayed in this Web by the Farnatur Salud y Belleza S.L.U.
(from now on Farnatur), with address in the Street Avenida Constitucion 24
Avilés CP 33401 Asturias and fiscal number of identification
B-74234071
All the purchases that are made in Farnatur are subject to the
following General Conditions and Law 7/1998, of 13 of April on General
Conditions of the Hiring. These sales are regulated by law 34/2002 of
11 of July, on Services of the Society of the Information and of
Electronic Commerce.
1o PRICES the prices indicated in the product lists include the taxes.
In the final summary of the purchase it will appear the total price
with the taxes and expenses of shipment including.
2o GEOGRAPHIC COVER the offered products will only be able to acquire
by physical people and/or legal residents in paises selecionados of
the Basket of the purchase.
3o PAYMENT SYSTEM As general norm all the payments must be made in
euros, independently of the system of payment and country coming from
the purchase. Next one details the valid systems of payment:
-- Contrareembolso. Those resident users in Spain will only be able to
use this one method of payment. The total payment of the purchase will
become in cash at the same moment of the delivery through the
corresponding transport company. This metodo of payment entails a
surcharge of 3 Euros
-- Transference. It will be only understood carried out the
payment and notification of the order at the moment that Farnatur
receives banking confirmation of this payment.
Once made the order in the Web recibira a electronico mail with the
banking data where to carry out the payment of the purchase.
In the tansferencia the following identificativos data will have to
consist: number of the order? full name
The banking commissions are the responsibility of the client.
-- Credit card. The fraud with credit card is a crime, this company
will prosecute against which it makes a fraudulent transaction in our
store online.
For the payments with credit card, the position will be made online,
that is to say, in real time and through TPV (Terminal Punto Venta) of
Servired, once it has been verified that the communicated data are
correct. Of this form we guaranteed the total confidentiality of the
banking data, that are directly transmitted and of encriptada form
(SSL) the servant of Servired, without Farnatur has access to these
data.
-- PayPal:
They are podran to make the payments to traves of the footbridge of
payments of Paypal, without position some in compra.Podra to pay with
any type of card of credito or traves of a paypal account
4o POLITICAL OF SHIPMENTS And DOWNTIMES
How general norm we reserved the right to vary the type of
shipment and the company by which this one takes place, whenever it
does not suppose a manifest damage for the client.
DOWNTIMES
- Spain and Portugal (peninsula) 24-48 hours (workable days)
Envio made by the Delegation of Tourline Express de Aviles (Asturias)
Tfno: 985129087.
- Balearic, Canary, Ceuta and Melilla 5 days (workable days) Envio
made by postal service of Post office. - Rest of paises between 5 and
10 days labor, depends on the geografica zone, envio made by Postal
service.
EXPENSES OF SHIPMENT
Shipment to Spain and Portugal (Peninsula), Balearic, Canary,
Deuta and Melilla. By inferior purchase to 70? the expenses of
shipment will be of 6.50. IF The PURCHASE IS EQUAL Or SUPERIOR To 70
EUROS, FARNATUR OFFERS The GRATUITOUS TRANSPORT. (Single Peninsula,
Balearic, Canary, Ceuta and Melilla, Max.10Kgr.)
Rest of Paises
The table of down was sent by postal package Certified until
maximo of 10kg segun, the basket of the purchase of the store
calculates the costs automaticamente. If the weight is superior, to
consult via email.
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EUROPE |
EUROPE |
REST OF COUNTRIES |
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Final Precion according to weight |
UE |
NON UE |
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Until 100g. |
6.65 |
5.73 |
7 |
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Until 200g. |
8.35 |
7.20 |
9.50 |
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Until 350g. |
11.80 |
10.17 |
13.25 |
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Until 500g. |
13.50 |
11.64 |
19 |
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Until 1000g. |
16.25 |
14.01 |
23 |
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Until 1500g. |
22.25 |
19.18 |
37 |
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Until 2000g. |
25 |
21.55 |
41 |
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Until 3000g. |
30.45 |
26.25 |
42 |
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Until 4000g. |
33.06 |
28.50 |
50 |
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Until 5000g. |
35.67 |
30.75 |
58 |
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Until 6000g |
38.28 |
33 |
66 |
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Until 7000g. |
40.89 |
35.25 |
74 |
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Until 8000g. |
43.50 |
37.50 |
82 |
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Until 9000g |
46.11 |
39.75 |
90 |
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Until 10.000gr. |
48.72 |
42 |
98 |
5o GUARANTEE
This company guarantees the security, licitud and privacy of
the use of our services.
Our clients have the guarantee of the manufacturers of our products.
The defects produced by a use or administration of products are not
included badly in this guarantee.
6o RETURNS and CHANGES Like general norm will be able to be given back
and only to be changed those products that are in perfect conditions,
without unsealing nor using.
The right of dropping of the claim of the buyer does not imply the
penalty imposition some, but it will have in his case, to compensate
the flaws of the object of the purchase.
The process of shipment of the new product will take place once the
product arrives at the warehouse and all the necessary conditions for
their admission are verified. To this time the normal one is added to
him according to the destiny.
The amount will be given back once received the merchandise in our
warehouses and previous verification of the state of the same one. I
refund will become according to the modality of payment made by the
client:
- If the payment with credit card took place, it will be come to the
return of the amount in the same credit card. - If the payment took
place contrareembolso or by means of transference, the amount in the
account number according to tiket of return will be paid to him.
The term for changes and returns will be of: Peninsula and Balearic: 7
days All the others: 15 days to count from the date of reception of
the order.
The expenses of shipment of the products that are desired to change or
to give back, will be on behalf of the client and in no Farnatur case
contrareembolso will accept sent returns. In the case that Farnatur
has sent by error an article different from the solicitd one or that
the quality of the sent article is not the suitable Farnatur, once
verified the error and/or defect of the product, it will pay to the
proportional part of the costs of the previous shipment request of the
comprobante of these costs to the client.
7o CLAIMS For any claim can go to us through our email
(info@farnatur.es) will be precise that they indicate to us: full
name, telephone of contact or email and reason for the claim. We will
take care of to him as rapidly as possible.
8o LIMITATION OF RESPONSIBILITY
Farnatur is not badly made person in charge of the damages
produced by a use or administration of the product.
We did not assume responsibility by the information contained in the
pages Web of third a those that can be acceded by connections or
finders from our page.
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